FAQ
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Visit our shipping page for lead times per country.
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All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects. -
All of our jump ropes are great for any level, whether beginner or advanced.
The Speed Rope is perfect for fast footwork, dancing with the rope, and learning double unders.
The Beaded Rope is heavier and slower than the Speed Rope, making it easier to start skipping and learn advanced tricks like releases.
The Heavy Rope is ideal for leveling up your cardio and toning your upper body muscles. -
All of our ropes are 10 foot long and are length adjustable.
To size your rope follow these steps.
1. Step on the middle of the rope.
2.Pull both of the handles pointing upwards.
3. The end of both handles should reach anywhere between lower chest and middle chest. -
When starting with jump rope, aim for 2-3 sessions per week, keeping each session around 10-15 minutes. Begin with shorter intervals (e.g., 30 seconds of jumping, followed by 30 seconds of rest) and gradually increase the duration and intensity as your stamina improves. Listen to your body, take rest days for recovery, and prioritize proper form to avoid injury.
DELIVERY
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Our logistics operator will contact you if there is a failed delivery to make sure you receive it as soon as possible.
There are two main reasons why you may not have received your order:
Wrong address: we recommend checking if the provided address is correct.
Failed deliveries: Logistic companies will try up to two times to deliver the package. Then, they will leave it in a parcel shop. -
We deliver worldwide. Orders are shipped with trusted carriers such as DHL, DPD, UPS and local carriers.
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We strive to process and ship orders promptly within 24-48 hours. of placement. Once your order has been dispatched, you will receive an email notification containing tracking information. Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order. Simply use the provided tracking details to track your package here.
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You can make your return or exchange by contacting our support, you only need the order number and email.
SWISSSKIP is not responsible for the amounts of the delivery logistics efforts in case of a request for a refund.
From the moment your order is shipped, you have 30 days to register your exchange or return request as long as the conditions of our exchange policy are met.
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Once you have placed your order and been charged, we cannot modify the components.
I'm sorry for the inconvenience, but you will have to wait until you receive it and process it through this form.
If you want to change the address, you can try to email support@swissskip.ch , and maybe we can help you. If not, you must wait until you receive the tracking number, and then you can contact the shipping agency and change it.
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Requesting a cancellation is not possible. By completing your purchase, you agree to our terms of use.
We are sorry for the inconvenience. You will have to wait to receive it and process it through this form.
Return shipping costs are to be covered by the customer.